Privacy Policy
Effective Date: January 1, 2026
AV Maestro (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Information We Collect
We collect only the information necessary to provide our services and communicate with our customers. This may include:
- Your name
- Phone number
- Email address
- Service address
- Information you voluntarily provide when requesting a quote, scheduling an appointment, or communicating with us
We do not intentionally collect sensitive personal information unless it is necessary to provide a requested service.
How We Use Your Information
We use your information only for legitimate business purposes, including:
- Responding to inquiries
- Scheduling appointments
- Providing estimates and services
- Communicating about ongoing or completed work
- Sending appointment reminders and service-related notifications
- Maintaining business records
We do not sell, rent, or trade your personal information.
Call Recording
If you contact AV Maestro by telephone, we may record calls for quality assurance, training, and to help ensure we accurately document customer requests and project details. Where required by law, we will notify participants before recording begins and obtain any required consent.
Information Sharing
We may share information only when necessary to provide our services, comply with legal obligations, or protect our legal rights. We do not share customer information for advertising or marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms & Conditions
By providing your mobile phone number, you consent to receive SMS messages from AV Maestro related to job proposals, job communications and appointment reminders.
Message Frequency
Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply “HELP” to any SMS message you receive, or contact our customer support team at alex@avmaestro.com.
Privacy Policy
Your phone number will be handled in accordance with this Privacy Policy, available at https://www.avmaestro.com/privacypolicy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We take reasonable administrative and technical measures to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable safeguards.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
AV Maestro
Email: alex@avmaestro.com
Website: https://www.avmaestro.com